I need a Replacement / Repair

Modified on Thu, 2 Jul at 1:41 PM

In Every case Neuroelectrics Support team will need the following information:

Serial Number of your device (Eyyyymmdd-xx, you can find it on a Black Label on the opposite part of the NE Logo), date of purchase.

Evidence: Pictures or recordings showing the defect, the procedure, the test performed, the setup, etc.

Pick-Up / Delivery Address:

Company / Institution Name / Full Name:

Contact Person:

Country:

City:

Postal Code:

Address:

Address Line 2 (optional):

Phone:

Email:

Please share this information to support@neuroelectrics.com and you will receive the next steps within 1 bussiness day.

Or enter the required information through this form: https://supportne.freshdesk.com/support/tickets/new