Standard Procedures

Dell Laptop Troubleshooting Guide
This is a guide for troubleshooting the Dell laptop purchased from Neuroelectrics. Neuroelectrics only distributes this laptop. If any furhter assistance i...
Thu, 12 Mar, 2026 at 12:22 PM
Disinfection of Devices and Accessories
Due to frequent requests with regards to disinfection, Neuroelectrics aims to provide our customers with guidance ensuring the performance and safety charac...
Mon, 12 Jan, 2026 at 6:22 PM
Does my Starstim 20/32 have 4Hz Artifact?
In this guide you will know exactly which steps to follow in order to know if you Starstim has the 4Hz artifact and should be repaired. 1. Open the late...
Thu, 28 May, 2026 at 9:59 AM
How to set-up - Achieve Good Impedances
Materials you will need: - Neuroelectrics Device (Enobio / Starstim) - Wall Plug Charger (black one with grey connector) - Computer with NIC installed...
Tue, 2 Jun, 2026 at 3:27 PM
I need a Replacement / Repair
If you need assistance for a Replacement or a Repair, please follow this guide in order to understand what is happening and provide clearer information to N...
Wed, 1 Apr, 2026 at 5:21 PM