Device

Power Button not responding
Option A: Device won´t turn ON 1.Check if the Device is Charged Make sure the device is fully charged. Plug it into the power supply using the specific ...
Wed, 1 Apr, 2026 at 4:40 PM
Starstim - Troubleshoot Electrode Cables / Pins / Device
Firstly, if there is a channel giving flat line / noise / impedance issues, check visually both the Device connector and the cable connector and identify if...
Tue, 31 Mar, 2026 at 5:22 PM
One Electrode / Channel has no signal
If you're experiencing high impedance or a lack of signal in one or more electrodes, we recommend the following steps to identify and resolve the issue....
Wed, 1 Apr, 2026 at 4:45 PM
TTL Trigger Adapter
NIC can also receive a TTL signal and display it through one of its EEG channels using our TTL Adapter The TTL adapter only receives binary signal...
Thu, 2 Oct, 2025 at 12:21 PM
How does Impedance Check Feature is Performed?
Stimulation Impedance Check The impedance of the stimulation channels, including the return channel, can be measured by NIC2 before launching any stimul...
Wed, 25 Feb, 2026 at 1:12 PM
Starstim 20/32 with High Impedances
While doing an Impedance Check, you might encounter with the possibility that there is one or more channels with high impedances, that will not allow to run...
Wed, 4 Mar, 2026 at 6:12 PM
Bent Pin
If your Enobio / Starstim has a Bent Pin you are likely to have high impedances / noise in at least one channel. If the bent pin is one of the references, ...
Wed, 1 Apr, 2026 at 4:43 PM