Neuroelectrics Support

Importance CMS/DRL for EEG  The CMS is the reference channel, compared to which all the EEG signals are measured. The DRL is responsible for bringing ...

Due to frequent requests with regards to disinfection, Neuroelectrics aims to provide our customers with guidance ensuring the performance and safety charac...

Before recording, please verify that the EEG cap fits the head and that each electrode makes consistent contact with the scalp.   Begin by activating the i...

If there is overlap, use the immediate smaller size. Our headcaps have been developed to accommodate the vast majority of users. They are specif...

Every Device and Accesory is certified to comply with the highest standards for at least the following period of time since their manufacturing date: Ne...

Enobios / Starstims:    Standard: 2 years    Gold: 5 years Batteries:    1 year or 300 cycles Cables:     1 year Headcaps:     1 year T...

Neuroelectrics has not tested and does not recommend the use of extracephalic references for stimulation protocols. However, if a researcher or clinicia...

Can I run an EEG protocol using mixed electrode types (Dry, Gel, and Foretrodes)? Yes. It is possible to perform an EEG recording using a combination...

This is a guide for troubleshooting the Dell laptop purchased from Neuroelectrics. Neuroelectrics only distributes this laptop. If any furhter assistance i...

This guide will walk you through the steps to improve impedance levels when working with an Enobio system. We recommend following the workflow step by step...